About us

Customer service

For any information or question, the company Darel Boots S.L can be reached by email from Monday to Friday for tracking orders and returns; for any other question;
- By email to the following address: contact@aldea-vip.com
- By mail to address: Aldea-vip, Polígono Industrial Ceráminca, Calle Travesía De Elche, 24-4 - 03330 Crevillente, España.


The company Darel Boots S.L. has for all stages of access to the site of the process of ordering, delivery or subsequent services, an obligation of means. The responsibility of Aldea-vip can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with the case law.

Guarantees, insurance and after-sales service

All our products are guaranteed against hidden defects according to the legal conditions in force for the product concerned.